Effective Date: April 1, 2025
At Veeram.co, we take pride in delivering high-quality products. However, if you receive a damaged item, we offer an exchange as per the policy outlined below.
Please note: All products purchased from Veeram are non-refundable.
1. Eligibility for Exchange
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We only offer exchanges in case of a damaged or defective product.
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To be eligible, you must provide an unboxing video as proof of damage.
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The exchange request must be made within 24 hours of delivery.
2. How to Request an Exchange
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Email us at veeramjewels@gmail.com or call +91-9372895360 within 24 hours of receiving the product.
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Attach the unboxing video clearly showing the damage.
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Our team will review your request and provide further instructions.
3. Exchange Process
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Once your exchange is approved, you must return the damaged product in its original packaging.
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After receiving and inspecting the returned item any damaged or defective product or replacement exchange will be processed and delivered within 1–3 days.
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Exchanges are subject to product availability. If the same item is unavailable, we may offer a similar product. For any Queries Contact us at veeramjewels@gmail.com.
4. Refund Policy
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We do not provide refunds.
5. Non-Eligible Cases
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Exchanges will not be processed without an unboxing video.
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Requests made after 24 hours of delivery will not be accepted.
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No exchanges will be provided for wrong size, change of mind, or any reason other than product damage.
6. Contact Us
For any return or exchange-related queries, feel free to contact us:
📞 Customer Support: +91-9372895360
✉️ Email: veeramjewels@gmail.com
